bajii live Privacy Policy
This policy clearly describes how your personal information is collected, for what purposes it is used, and how it is kept secure on the bajii live platform.
Introduction and Scope
bajii live operates an online gaming and sports betting platform for users in Bangladesh. This Privacy Policy ("Policy") applies to bajii live's website, mobile application, and all related services. This Policy has been prepared in accordance with applicable data protection regulations of Bangladesh.
By registering on our platform or using any of our services, you are considered to have accepted the terms described in this Policy. Alongside reading this Policy, you are advised to read our Terms and Conditions, as both documents together form a complete legal framework.
What Information We Collect
bajii live collects user information from various sources. The amount and type of information collected depends on which services you are using.
2.1 Information Provided Directly
Information you provide during registration and account management:
- Full name and date of birth
- Email address and mobile number
- Bangladeshi National ID or passport details (for identity verification)
- Payment method details — such as bKash, Nagad, Rocket, or bank account information
- Username and password
2.2 Automatically Collected Information
Information automatically collected while using the platform:
- IP address and device identifier
- Browser type, operating system, and device information
- Session duration, login and logout times
- Gaming history, bet amounts, and transaction records
- Information obtained through cookies and similar tracking technologies
2.3 Information Received from Third Parties
As part of identity verification, fraud prevention, or the KYC (Know Your Customer) process, bajii live may receive additional information from trusted third-party service providers.
Purpose of Information Use
bajii live uses the collected information for specific and legitimate purposes. Those purposes are described in detail below:
| Purpose | Detail |
|---|---|
| Account Management | Registration, login verification, password recovery, and ensuring account security |
| Financial Transactions | Processing deposits, withdrawals, and bonuses without interruption |
| Identity Verification | Age confirmation (21+ verification), fraud prevention, and anti-money laundering measures |
| Customer Support | Maintaining the quality of support provided via live chat and email |
| Service Improvement | Monitoring platform performance, identifying issues, and improving the user experience |
| Legal Obligations | Fulfilling applicable legal responsibilities and responding to lawful requests from authorities |
| Contact | Notifying users of promotional offers, policy changes, or important announcements via email or the platform |
Information Storage and Security
bajii live applies industry-standard technical and organisational measures to protect your information. All data transmitted through the platform is secured via SSL encryption.
4.1 Retention Period
Information is retained for as long as the account remains active and, after closure, for as long as necessary to meet legal obligations. Financial transaction records are generally kept for a minimum of five years, in accordance with applicable regulations.
4.2 Security Measures
- All data transmission encrypted via SSL / TLS
- Sensitive data stored on servers protected by encryption
- Two-step verification (OTP) available
- Access control — only authorised staff have access to necessary information
- Regular security audits and active monitoring in place
- System to automatically detect and block suspicious activity
4.3 Response to a Data Breach
In the event of a data breach, bajii live will notify affected users as quickly as possible and take the necessary remedial action.
Information Sharing with Third Parties
bajii live may share limited information with third parties in specific circumstances and for defined purposes. Information is never sold commercially.
5.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket, bank transfer), identity verification providers, cloud service providers, and game software suppliers may receive limited access to information as needed to deliver their services. Each of these partners is contractually bound to comply with bajii live's privacy rules.
5.2 Legal Obligations
Under a court order, a lawful directive from a government authority, or anti-money laundering regulations, bajii live may be required to provide relevant information.
5.3 Business Changes
In the event of a business restructuring, acquisition, or merger, user information may be transferred to the new entity. In such cases, however, the terms of this Policy will continue to apply and users will be notified in advance.
Cookies and Tracking Technologies
bajii live uses cookies and similar technologies to improve platform functionality and personalise the user experience.
6.1 Types of Cookies
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Essential Cookies: These are necessary for the platform to function properly — maintaining login sessions, security verification, and so on. They cannot be disabled.
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Functional Cookies: Used to remember your preferences and settings, such as language preference or display options.
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Analytics Cookies: Used to analyse platform usage and improve service quality. These can be disabled.
6.2 Cookie Controls
Non-essential cookies can be disabled through your browser settings. However, disabling certain cookies may limit some features of the platform.
User Rights
As a bajii live user, you have several rights over your own information. To exercise these rights, contact our support team.
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Right to Access: You have the right to know what information bajii live holds about you.
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Right to Rectification: You may request that incorrect or incomplete information be corrected.
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Right to Erasure: In certain circumstances, you may request that your information be deleted — however, some information may need to be retained due to legal obligations.
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Right to Object to Processing: You may object to your information being used for marketing communications.
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Right to Data Portability: You may request your information in a structured, machine-readable format.
For details on exercising these rights or any other data protection matter, visit our FAQ page.
Age Verification and Responsible Gaming
The bajii live platform is intended for individuals aged 21 and above only. Necessary information is collected at registration to verify age, and additional verification documents may be requested in cases of doubt.
Information about minors is not knowingly collected. If such collection is found to have occurred, the relevant account and information will be deleted immediately.
For information on setting personal limits related to gaming, self-exclusion, and other protective measures, visit our Responsible Gaming page.
Policy Changes and Updates
bajii live reserves the right to review and update this Privacy Policy as needed. The "Last Updated" date at the top of the Policy always indicates the most recent version.
For significant changes, users will be notified in advance via their registered email or through a notification within the platform. Continued use of the platform after a change is made will be considered acceptance of the updated Policy.
For more information about the bajii live platform, read our About Us page.
Contact Us
If you have any questions, comments, or requests to exercise your rights regarding this Privacy Policy, contact the bajii live support team directly. Our support service is available seven days a week, 24 hours a day, in both Bengali and English.
After receiving a privacy-related request, bajii live will endeavour to respond within a reasonable time. Some requests may not be fully fulfillable due to legal obligations — in such cases, the reason will be communicated.