Responsible Gaming Guidelines
bajii live believes gaming should be a source of enjoyment — not a burden on your life. Keep yourself safe, set limits, and seek support when you need it.
Keep Gaming Enjoyable
The purpose of coming to bajii live is one thing — entertainment and fair competition. Casino games and sports betting are primarily a form of entertainment. But when gaming gets out of control, it can have a negative impact on your personal life, family, and financial wellbeing. That is why bajii live places the highest importance on responsible gaming.
Every member should be aware that all betting and casino activities are for people aged 21 and above only. This age requirement is strictly enforced. The terms and conditions you agree to when opening an account on the site clearly state this obligation.
All betting and gaming services on bajii live are available to people aged 21 and above only. Minors are strictly prohibited from opening an account or playing.
Setting financial limits before you play is a healthy habit. Decide in advance how much you will deposit each day or week, and how much you are willing to lose before stopping. bajii live's self-limit tools are there to help you do exactly that.
Sometimes it is hard to recognise the problem yourself. Family or friends are often the first to notice when someone is gambling too much. If someone expresses concern about your gambling, take it seriously. Our FAQ page has more information on responsible gaming.
You can read in detail about how bajii live handles the security of users' personal information and accounts on our Privacy Policy page.
Self-Limit Tools
bajii live provides several tools that let you set your own gaming limits. Using these helps keep your gaming under control.
Set a Deposit Limit
Decide in advance how much you will deposit per day, week, or month. Once the set limit is reached, the account will automatically stop accepting deposits.
Deposit LimitSet a Time Limit
Set a limit on how long you play in one go. When the time is up, your account session will end automatically.
Session LimitTemporary Account Break
If you want to take a break from gaming for a while, you can temporarily suspend your account for anywhere from 24 hours to several weeks.
Cooling-OffSelf-Exclusion
You can exclude yourself for a longer period — from a minimum of six months up to permanent exclusion. Once this decision takes effect, account access is closed immediately.
Self-ExclusionSet a Loss Limit
Decide to stop playing once you have lost a set amount. When that limit is reached, the session will close automatically.
Loss LimitContact the Support Team
For any limit changes or self-exclusion, contact bajii live's support team via 24/7 live chat or email.
Live SupportWarning Signs of Problematic Gaming
If any of the signs below appear in yourself or someone close to you, they may indicate problematic gambling. Do not ignore them — it is important to seek help in time.
Remember — acknowledging a problem is the first step toward change. bajii live's live chat and email support are available around the clock.
- Returning to play repeatedly to try to recover lost money
- Hiding gambling from family or friends
- Using money meant for essential expenses to gamble (rent, food, bills)
- Repeatedly trying to stop gambling but failing
- Feeling restless, angry, or depressed when unable to play
- Taking on debt or borrowing money from others to gamble
- Neglecting work, studies, or family responsibilities to focus on gaming
- Continuously increasing bet amounts to get the same level of excitement
- Continuing to play even when it is disrupting sleep, eating, or social life
Ask Yourself
Think through the questions below to assess your own gaming habits. If the answer to more than one question is yes, seriously consider seeking support.
- Did I spend more than my set budget last week?
- Have I hidden the truth about my gaming from family or friends?
- After a loss, have I placed bigger bets to try to win the money back?
- Have I ever borrowed money or taken on debt to gamble?
- Have I thought about taking a break from gaming but been unable to?
- Is gaming having a negative effect on my work, studies, or relationships?
How to Get Support
Asking for help is not a sign of weakness. bajii live's support team and professional advisors are here for you.
bajii live Live Chat Support
The support team is available via live chat seven days a week, twenty-four hours a day. Support is available in both Bengali and English. Get help with anything — account locks, self-exclusion, or setting limits.
24/7 Live ChatEmail Support
You can reach out by email with full details of your request. bajii live's support team responds in both Bengali and English. The email address can be found in the contact section of our site.
Email SupportSupport from Family and Friends
Talk openly with the people close to you. Family and friends can often tell better than we can when things are going too far. Their support is a great source of strength on the road to recovery.
Family SupportProfessional Counselling
If the problem feels serious, speak with a professional mental health specialist or counsellor. Various organisations and hospitals providing mental health services in Bangladesh are able to help.
Professional AdviceSupport Groups
Connecting with others who have faced the same problem means you do not have to feel alone. Various social and voluntary organisations offer group support for dealing with addiction.
Group SupportClose Your Account
If you feel you need a complete break from gaming, request a permanent or long-term account closure through live chat. bajii live processes these requests promptly.
Permanent Exclusionbajii live's Commitment
bajii live takes several important steps to ensure the safety of its members.
Protection of Minors
Age is verified when opening an account on bajii live. No one under 21 may play under any circumstances. Parents are encouraged to keep adequate parental controls active on shared family devices.
Data Security
Members' personal information and financial transaction data are kept secure with SSL encryption. Account information is never shared with third parties.
Gaming History Review
You can view your own betting or gaming history at any time. This makes it easy to review bet amounts, wins, and losses to understand your own habits.
Round-the-Clock Support
If you have any concerns about problematic gaming, bajii live's support team is ready to help via live chat and email in both Bengali and English, seven days a week, twenty-four hours a day.
Common Questions About Responsible Gaming
Find answers to the most frequently asked questions about responsible gaming here.